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IT Technical Lead - 12 month contract

Job Title: IT Technical Lead - 12 month contract
Contract Type: Contract
Location: Melbourne, Victoria
Industry:
ICT
Salary: Negotiable
Start Date: 30/03/2020
Reference: BBBH44209_1584338948
Contact Name: Ben Reeve
Contact Email: breeve@kinexus.com.au
Job Published: March 25, 2020 16:28

Job Description

Our client is currently seeking a dedicated Storage Operations Technical Engineer. The position will be based within Melbourne CBD and will be a 12 month rolling contract. You are responsible for operational delivery of NetApp technical solutions for Managed Services customers, providing technical guidance as part of the Storage Operations team, as well as being a technical escalation point.

Required to provide guidance and to ensure that the installed Technical Solution is managed as per operational Best Practice, ensuring optimisation, standardisation and adherence to agreed service levels.

** This role is moving forward amidst the current COVID-19s situation. Our forward-thinking clients still need to deliver capability now and in the future, therefore, have modified their hiring, on-boarding and initial working processes to support new people joining their business while keeping current and future employees safe**

The successful candidate will have experience in the following areas:

  • Providing guidance on the optimisation of the technology in the customer's environment
  • NetApp Storage product experience will be highly regarded
  • Providing technical support for Managed Service customers
  • Acting as a technical escalation point and delegating work to other members
  • Ensuring storage efficiency as well as aligning to customer's operational goals with appropriate NetApp technologies.
  • Driving standardisation and operational sustainability across the customer's NetApp environment by ensuring adherence
  • Identifying customer's needs and requirements and relating this to the account team to deliver solutions, and drive better business outcomes
  • Troubleshooting, problem-solving and incident resolution
  • Working with Project Managers and Engagement Managers to assist with the technical success in the delivery of projects
  • Assisting with the creation and maintenance of HLIDs, Storage Configuration Summaries and other required documentation
  • Providing recommendations and advice around upgrades, performance improvements, monitoring, alerting and audit

Please forward resumes in a WORD format and please give detailed experience of past relevant projects. The rate is payable up to $800/daily inc super/+gst depending on the level of experience.

Kinexus is Australia's leading supplier to the IT/Engineering sector for both contract and permanent recruitment.

To apply online, please click on the appropriate link below and attach your resume as a word document. Alternatively, please contact Ben Reeve on 03 9982 0311 quoting the Job Title for this position. #LI-BR