How to Conduct a Video Interview

By Rob Kremer on 06 April 2020

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With the challenges of the global pandemic behind us, the Defence Industry is steadfast in its mission, and the hiring process is back in full swing. As we navigate this new era, conducting video interviews remains a crucial aspect of the hiring landscape. In this rapidly evolving professional landscape, we've compiled essential tips to guide you through the process of remote interviews. Whether you're a seasoned recruiter or a job seeker adapting to the latest norms, these insights will ensure a seamless and effective video interview experience in the post-COVID era.


First things first, you want to be using a reliable, and crucially, ubiquitous application to conduct your interviews. You want a well-known and widely used application to increase the chance the candidate has familiarity with the product and minimise tech issues during the interview. Some good ones are Teams, Zoom or Bluejeans. They are easy to use and common in the current climate. 

Skype for Business is another prevalent one, but we have found it to be a bit more of a muck around – you need to set up a Skype account first, and if you don’t have a Microsoft account you’re in for ten minutes of painstaking signup prompts. If the candidate isn’t prepared for that, the interview could be delayed. 


To ensure little disruption to your call, and minimise any tech issues on your end, pick a time off the hour for the interview – for example, 10:10am, 2:20pm. This means you will miss the peak infrastructure congestion times. 

Check your technology before the call – you want to impress the candidate, not be fumbling around and struggling to test your microphone during the scheduled interview. Do a test run before the interview, test with a colleague, and then be ready to log into the call early to ensure it’s all set up correctly. 


We’ve put together a blog about video interviewing that covers some general video etiquette, but there are a couple of tips to consider as an interviewer. 

  1. Don't stand up in front of the camera. Hang up or turn the camera away before standing up. 

  2. Make sure the candidate has left the meeting before you start discussing anything. Best practice would be to schedule a separate meeting with a separate link straight after the interview panel so you can debrief, without any danger of the candidate hearing. 

  3. Move the candidate screen close to the camera on your laptop so it looks like you are looking straight at them. 

  4. Turn your phone and computer notifications off so you don't get distracted. It's easy to see when your eyes flit to a notification, and it can be disheartening for a candidate to see you look unprofessional and uninterested. 


Something to take into account is the removal of those quick side chats you have when you are working together in an office. So when it comes to interviews, you need to go to the effort of scheduling in those times to prepare and to debrief. 


When it comes down to it, this is still a face to face interview, even if it’s not in person. It is important to establish the mindset between you, your fellow interviewers and the candidate that this is still a proper interview and despite the physical separation, the same standards apply. 

However, noting it’s kind of a weird circumstance, allow time before and after the formal interview for some small talk and chatting with the candidate. Not only does this replicate an in-person interview and settle any nerves, but it also gives you some time to make sure all the tech is working so there’s no disruption to the actual interview. 

Online interviews are now a normal part of the hiring process; let's embrace and adapt to the changed professional landscape and work towards seamless and effective virtual interactions.

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